Privacy Policy

Last updated: January 2026

Cuento Studio (“Cuento,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a tour, apply for membership, or otherwise interact with us.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and payment information (processed securely by third-party providers)

  • Information submitted through forms (tour requests, membership inquiries, newsletter sign-ups)

Usage Information

  • Pages visited on our website

  • Browser type and device information

  • General location data (city/state level)

  • Referral sources and interaction data

This information helps us understand how visitors use our site and improve our services.

How We Use Your Information

We use your information to:

  • Respond to inquiries and tour requests

  • Manage studio memberships

  • Process payments and billing

  • Communicate important updates, policies, or changes

  • Send newsletters or studio announcements (you may opt out at any time)

  • Improve website performance and user experience

We do not sell or rent your personal information.

Payments & Third-Party Services

Payments and memberships are processed securely through trusted third-party providers (such as Stripe). We do not store or have access to your full payment details.

We may also use third-party services for:

  • Website hosting

  • Scheduling

  • Email communications

  • Analytics

These providers only receive the information necessary to perform their services and are required to protect your data.

Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Analyze site traffic

  • Improve functionality

  • Understand visitor behavior

You can adjust your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. While no method of transmission is 100% secure, we strive to use commercially acceptable means to safeguard your data.

Your Choices

You may:

  • Opt out of marketing emails at any time

  • Request access to or deletion of your personal information by contacting us

We will honor reasonable requests in accordance with applicable laws.

Children’s Privacy

Cuento Studio is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: cuentostudio@gmail.com

Location: San Leandro, California